Application Troubleshooting

If you run into any issues/bugs while filling out your application please report them to murrayb@smsrail.com.

Listed bellow are some options you may take if you have any problems:

• If you are using a mobile device, try accessing the application page from a desktop
  • Significantly older mobile devices may no longer receive updates
  • For iPhones, that includes updates to Safari
• Make sure that you are using a modern/updated web browser
  • Modern browsers are more secure, optimized and feature rich
  • Google Chrome and Mozilla Firefox are the most recommended browsers
    • Make sure you are up to date if already using one of these browsers
  • Older versions Internet Explorer and Edge are prone to compatability issues
    • The web application should work fine on IE 10 and above
    • However, Microsoft officially ended support for IE 10 in 2016
• Make sure you don't have JavaScript blocked in your browser's settings
  • Not having JavaScript enabled will likely break most other sites
• If all else fails, you can always manually fill out the alternative application
  • Instructions are detailed here