Application Troubleshooting
If you run into any issues/bugs while filling out your application please report
them to murrayb@smsrail.com.
Listed bellow are some options you may take if you have any problems:
-
If you are using a mobile device, try accessing the application page from a desktop
-
Significantly older mobile devices may no longer receive updates
-
For iPhones, that includes updates to Safari
-
Make sure that you are using a modern/updated web browser
-
Modern browsers are more secure, optimized and feature rich
-
Google Chrome and
Mozilla Firefox
are the most recommended browsers
-
Make sure you are up to date if already using one of these browsers
-
Older versions Internet Explorer and Edge are prone to compatability issues
- The web application should work fine on IE 10 and above
- However, Microsoft officially ended support for IE 10 in 2016
-
Make sure you don't have JavaScript blocked in your browser's settings
- Not having JavaScript enabled will likely break most other sites
-
If all else fails, you can always manually fill out the alternative application
-
Instructions are detailed
here